Operations Manager and Team Leader at MB Creative Lab
Joe’s career trajectory has been shaped by his experiences at DJ Central TV, where he led sales operations and played a pivotal role in the company’s global expansion. He implemented advanced CRM systems like Odoo to enhance customer relationship management, streamline processes, and improve sales tracking. His ability to manage a geographically diverse team using project management tools like Basecamp and Skype allowed for seamless communication and operational efficiency, helping the company reach new international markets. Joe’s contributions to sales strategy and data-driven decision-making have been key to DJ Central TV’s success.
Throughout his career, Joe has consistently demonstrated a talent for aligning cross-functional teams, ensuring smooth collaboration between sales, marketing, and production departments. His leadership style is hands-on and collaborative, and his knack for identifying and implementing tech-driven solutions has made a lasting impact on the organizations he has worked with. Joe’s passion for staying ahead of industry trends has also led him to transition DJ Central TV’s sales team to digital platforms, significantly expanding their market presence.
Before his time at DJ Central TV, Joe gained valuable experience in customer service, collections, and administration. His time at companies like Percepta and Probe CX sharpened his communication and organizational skills, while his role at Swinburne University gave him insight into managing student services and retention campaigns. These roles helped him develop a strong foundation in team management and customer relations, which he continues to apply in his current role.
In addition to his work in sales and operations, Joe is also a creative force in the world of filmmaking and podcasting. As the director of Ambridge Media Australia, he has produced and directed multiple short films, showcasing his talent for managing creative projects from start to finish. His experience as a podcast host and producer, with successful shows like “#NeverAlone” and “#PsychotherapyUnfogged,” further highlights his ability to engage audiences and produce compelling content.
Joe’s diverse skill set, spanning from tech-driven sales operations to creative media production, makes him a versatile leader at MB Creative Lab. His dedication to technology, leadership, and creative storytelling continues to drive his success in the ever-evolving digital landscape.